How to enable email notifications for new orders?

This is a common question from small kitchens and shops who start preparing as soon as an order comes in. You need to know about it right away. Google Forms can tell you that there is a new response, but its email does not show what was ordered, so you open the form for each one. With Neartail, you can use Notify collaborators to get an email for each new order. It can show just the products ordered or the complete order with the customer's contact and delivery details. Even better, you can add other email addresses, so your team gets the same email.

Let's start. Create your order form and follow the steps below.

How to send notification emails to collaborators?

  • On the page that opens, click "Enter your form name". Type your form's name, click Generate and wait about a minute.
  • Check the outline it suggests and click Proceed.
  • Once you create the form, you will land on the form's "Edit" tab. If it asks "Do you want to preview this form?", click No.
The tabs Edit, Preview, Share and Orders, with Edit marked
  • Click on "Orders" tab
The tabs Edit, Preview, Share and Orders, with Orders marked
  • Click Kanban board, click the ⋮ on Submitted and select Notify collaborators
The Kanban board with the ⋮ menu of Submitted open and Kanban board, the ⋮ and Notify collaborators marked
  • Email notifications setup wizard will be displayed. Enter the email address and then click on the Next button. To notify multiple users, you can enter a list of email addresses or an email group separated by commas. Allow collaborators to edit the form & response is ticked by default, so untick it if they should only read.
The Email collaborators step, with an email address typed in and Next marked
  • Configure the subject line for this notification email. You can enter a simple static subject line or you can use the form fields to personalize the subject as shown in the screenshot below. Then click on the Next button.
The subject step, with New order from and two form fields in the subject and Next marked
  • By default, all the answers will be included in the email. You can customize this message as per your requirements as shown below. Then click on the Next button.
The message step, with the words New order: above the response and Next marked
  • Click on "Click here" and submit a test response to check if the email notifications are working. If it works, click on the YES button. Otherwise, click on the NO button.
The Test email notification step, with the sentence with its Click here link, YES and NO marked
If the test is successful, the people you entered will receive the notification email for new orders.
The You are all set step: Collaborators should receive email notification when they submit this form
If the test email notification doesn't work, you should click on the NO button and it will automatically try to fix the email trigger. You can submit another test response to check if the email notification works. If you still face any issues, you can get in touch with our support team.
The Repaired email notification step, with Get support marked
You get an email with the products ordered and the delivery details as soon as a customer places an order.
A Gmail message titled New order from John Wick, with the products, amounts and delivery details of the order

Summary

If you need the details of every new order, the notification from Google Forms does not show them. With Neartail, you and your team receive an email with the products ordered and the delivery details. Create your order form and complete the steps above.

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